How do I resolve the following error message? "Internet Explorer is unable to load page...".

To resolve this error, go through the following two procedures;

Start with Procedure A, and if that does not resolve the issue, proceed to Procedure B. Please note, Procedure B requires a Windows 95 CD-ROM installation disc (or floppy disk set).

Procedure A

• From the Programs Group on the Windows Start menu, Select Windows Explorer. This will open the Windows Explorer window.

• In the Windows Explorer, double-click the Ws2bakup file.

• Double-click the Ws2bakup.bat file.

• When the Ws2bakup.bat file finishes running, restart the computer.

Procedure B

Note:
A Windows 95 CD-ROM disc (or floppy disk set) is needed for this procedure. Do not begin this procedure unless a Windows 95 CD-ROM installation disc (or complete floppy disk set) is on hand.

• Copy the following files from the ws2bakup folder on the computer's hard disk to the System folder inside the Windows folder on the computer's hard disk:
  * All files with the .vxd file extension
  * All files with the .dll file extension
  * All files with the .386 file extension

• Copy all files with the .exe file extension from the ws2bakup folder on the computer's hard disk to the Windows folder on the computer's hard disk.
  
  Note:
  For specific instructions on file copying, see "Copying a file or folder" in the Windows Help on your computer.

• Remove Dial-Up Networking. To do this:
  
  a. Point to Settings on the Windows Start menu, and choose Control Panel. This opens the Control Panel window.
  
  b. In the Control Panel window, double-click the Add/Remove Programs icon. This opens the Add/Remove Programs Properties window.
  
  c. Click the Windows Setup tab.
  
  d. Select (highlight) Communications, and click the Details button.
  
  e. Click to remove the tick box from Dial-Up Networking, then click OK. This will close the Communications Detail window.
  
  f. In the Add/Remove Programs Properties window, click Apply, then click OK.
  
  g. Dial-Up Networking is now removed, and it is not necessary to restart the computer for this change to take effect.

• Reinstall Dial-Up Networking. To do this:
  
  a. Point to Settings on the Windows Start menu, and choose Control Panel. This opens the Control Panel window.
  
  b. In the Control Panel window, double-click the Add/Remove Programs icon. This opens the Add/Remove Programs Properties window.
  
  c. Click the Windows Setup tab.
  
  d. Select (highlight) Communications, and click the Details button.
  
  e. Click to place a check mark in Dial-Up Networking, then click OK. This will close the Communications Detail window.
  
  f. In the Add/Remove Programs Properties window, click Apply, then click OK.
  
  g. Insert the Windows 95 CD-ROM installation disc (or floppy disk) when prompted.
  
  h. Click No to a series of dialogue boxes that will appear saying there is a version conflict.

• Make sure Dial-Up Adapter, TCP/IP, and Client for Microsoft Network are installed from the Network icon. To do this:
  
  a. Point to Settings on the Windows Start menu, and choose Control Panel. This opens the Control Panel window.
  
  b. In the Control Panel window, double-click the Network icon. This opens the Network window.
  
  c. In the Network window, click the Configuration tab.
  
  d. If TCP/IP is listed here, simply restart the computer, and the procedure is finished.
  
  e. If TCP/IP is not listed here, click the Add button. This opens a Select Network Component Type window.
  
  f. In the Network Component Type window, select (highlight) Protocol, and click the Add button. This will open a Select Network Protocol window.
  
  g. In the Select Network Protocol window, select (highlight) Microsoft in the Manufacturers column.
  
  h. Select (highlight) TCP/IP in the Network Protocols column, and click OK. This will close the Select Network Protocol window.
  
  i. Click OK in the Network window.
  
  j. Insert the Windows 95 CD-ROM installation disc (or floppy disk) when prompted.
  
  k. Click No to a series of dialogue boxes that will appear saying there is a version conflict.