This error message usually indicates the system is either busy or under going
maintenance. High traffic volume or system maintenance can make any online service
unavailable temporarily. If you've been able to connect in the past, wait ten to twenty
minutes and try again.
If you're using FAX software, you may have a software driver conflict. Try closing any
FAX program that may be running in the background, try connecting again, or refer to the
Online Troubleshooting Guide.
Make sure there is not an Internet browser security issue. Intuit enables you to
automatically check the security of the online browser you are using.
Best regards,