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How do I resolve the error [OL-204] or [OL-205] or [OL-206] when connecting to one of the new Centres?

This error message usually indicates the system is either busy or under going maintenance. High traffic volume or system maintenance can make any online service unavailable temporarily. If you've been able to connect in the past, wait ten to twenty minutes and try again.

If you're using FAX software, you may have a software driver conflict. Try closing any FAX program that may be running in the background, try connecting again, or refer to the Online Troubleshooting Guide.

Make sure there is not an Internet browser security issue. Intuit enables you to automatically check the security of the online browser you are using.

Best regards,
Technical Support