Quicken 2002, XG, 2004

Why do I get the message "Invalid password. Access denied" when opening a data file?

Background: Quicken XG passwords, like Quicken 2002 passwords, are case sensitive. In prior versions of Quicken, passwords were not case sensitive, meaning you could type the password in uppercase, lowercase or a combination of both and all variations would open the data file.

Solution: When you convert a data file that contains a password into Quicken XG, the conversion will prompt you for a password. At this point, the password will become case sensitive: you can still type the password in any case to start the conversion process, but the exact format used when entering the password here will need to be used whenever entering this password in the future.

For example, assume that your password is topsecret. In prior versions, you could type TopSecret, topsecret, TOPSECRET, ToPSEcrEt, etc., and all would open the data file. When converting your data file to Quicken XG, you are prompted for your password and enter TopSecret. TopSecret becomes your new case sensitive password, and topsecret or TOPSECRET will no longer open the file.

If you are unable to open your data file with your usual password after converting to Quicken XG, try the variations you may have used of uppercase and lowercase letters; Capitalize the first letter (Topsecret), the first two letters (TOpsecret) all letters (TOPSECRET), and all except the first letter (tOPSECRET).